Standard products
Return eligible non-custom products within 30 days of delivery.
Standard, non-custom products may be returned within 30 days of delivery if they are unused and in their original condition. The customer pays return shipping. Original shipping charges are non-refundable.
Custom and personalized products
Custom work is final sale unless there is an order issue.
Custom and personalized products are final sale unless they arrive damaged, defective, or incorrect.
Damaged, defective, or incorrect orders
Contact us so we can address the issue.
Damaged, defective, or incorrect orders may be replaced or refunded. Email Be Amazing Paper Company with your order information and a description of the problem so we can provide the next steps.
Approved refunds
Refunds go back to the original payment method.
Approved refunds are issued after returned merchandise is received and inspected. Refunds are issued to the original payment method.
Return instructions
How to start a return
Email efanslow@beamazingpaperco.com with your order number, the product you are asking about, and whether you are requesting a standard return or reporting a damaged, defective, or incorrect order. We will provide return instructions or next steps for your order.
For an eligible standard return, keep the product unused and in its original condition. The customer pays return shipping, and original shipping charges are non-refundable.